Privacy Policy

onTrck

Last Updated: January 2025

1. Introduction

Welcome to onTrck ("we", "our", "us").

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and related services ("App").

By using onTrck, you agree to this Privacy Policy.

2. Information We Collect

A. Personal Information

We collect the following personal data:

  • Name (from Google or Apple Sign-In)
  • Email address
  • Username
  • Profile photo (uploaded by the user or provided by social login)

B. Authentication Information

  • Login tokens and identifiers from Google Sign-In or Apple Sign-In
  • We do not receive your passwords.

C. Fitness Activity (Non-Health Data)

We collect activity logs entered manually by the user, including:

  • Completed workouts
  • Challenge progress
  • Workout history and statistics

No Apple Health integration and no sensitive biometric data is collected.

D. Friends & Community Features

  • Friends list (username-based)
  • Shared workouts
  • Participation in community challenges
  • Public profile information (username, avatar, workout stats)

We do not access your contacts or phonebook.

E. Device & Usage Data

We collect technical data including:

  • Device type
  • App version
  • Crash logs
  • Usage analytics

Analytics are performed via custom internal APIs (no third-party tracking SDKs).

F. Push Notifications

We store the device push token to send:

  • Workout reminders
  • Challenge updates
  • Friend activity notifications

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Track workout progress
  • Sync your data across devices
  • Enable social features (friends, sharing, community challenges)
  • Improve app performance and stability
  • Provide customer support
  • Process subscriptions and payments
  • Send relevant notifications (you may disable them anytime)

4. Legal Basis (GDPR)

We process data based on:

  • Contract (providing the service)
  • Legitimate interest (security, analytics)
  • Consent (push notifications, optional features)

5. Sharing Your Information

We do not sell your data.

We only share data with:

  • Apple (in-app purchases)
  • Google (authentication only)
  • Backend service providers strictly for operating onTrck

All processors comply with GDPR and are under data-processing agreements.

6. Data Retention

We retain user data for as long as the account remains active.

When you delete your account:

  • Personal data is permanently deleted
  • Activity logs and social interactions are anonymized or removed

Learn more about how to delete your account.

7. Your Rights

Under GDPR you may:

  • Access your data
  • Request correction
  • Request deletion
  • Request export of your data
  • Withdraw consent (e.g., for notifications)

To delete your account, visit our Account Deletion page.

Contact us at: contact@ontrckapp.com

8. Security

We use industry-standard security measures, including:

  • HTTPS encryption
  • Secure authentication tokens
  • Restricted data access
  • Encrypted storage for user files (profile photos)

9. Children's Privacy

onTrck is not intended for children under 16.

We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy.

Changes will be posted in the App and on our website.

11. Contact

If you have questions about this Privacy Policy:

contact@ontrckapp.com