Contact Us
We'd love to hear from you. Get in touch with our team.
General Contact
Have a question, need help, or want to get in touch? Send us an email and we'll get back to you as soon as possible.
Report a Bug
Found a bug or experiencing issues with the app? Let us know! Please include as much detail as possible:
- What happened and when
- Steps to reproduce the issue
- Your device model and OS version
- App version (found in settings)
- Screenshots if applicable
Feature Request
Have an idea for a new feature or improvement? We'd love to hear it! Share your suggestions and help us make onTrck even better.
Please include:
- Description of the feature
- How it would benefit users
- Any specific use cases or examples
Response Time
We typically respond within 24-48 hours during business days. For urgent issues, please mark your email as urgent. Thank you for helping us improve onTrck!